Effective Date: 26.10.2024

Thank you for choosing Ecommerce India. We appreciate your business. Please read this policy carefully before making any purchases.

1. SCOPE OF THE REFUND POLICY

This Refund Policy applies to all services provided by Ecommerce India, including but not limited to e-commerce platform development, data management, and consulting services.

2. REFUND ELIGIBILITY

We understand that purchasing services online involves trust on your part. If you accidentally make a purchase of our services and notify us promptly, we may offer a refund at our discretion. However, please note the following conditions:

• Refund requests must be made within 3 days of the purchase date.
• The request must be sent to our accounts department via email at info@ecommerceindia.in with the subject line “Refund Request.”
• Refunds will not be considered for services that have already been initiated or completed.

3. SERVICES INITIATION

Once our services are initiated, which includes but is not limited to the commencement of e-commerce platform development or data management work, we are unable to offer a refund. This is due to the nature of our industry, where resources and efforts are immediately invested upon initiation of services.

4. CONTACT INFORMATION FOR REFUND REQUESTS

To request a refund or discuss any concerns related to your purchase, please contact our accounts department at info@ecommerceindia.in. Include your name, contact information, the date of purchase, and details about the specific services for which you are requesting a refund.

5. PROCESSING TIME

Refund requests will be processed within 7 business days from the date of receipt. The refund will be issued through the original method of payment.

6. CHANGES TO THE REFUND POLICY

Ecommerce India reserves the right to modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase with Ecommerce India, you acknowledge that you have read, understood, and agree to our Refund Policy.

If you have any questions or concerns about our Refund Policy, please contact us at info@ecommerceindia.in.